Legal

Refund Policy

Refund eligibility depends on the product, service status, registrar rules and the payment provider involved.

Digital services

Some services may become non-refundable once provisioning, registration or activation has completed. Product-specific conditions shown at checkout also apply.

Domain registrations and transfers

Domain registration and transfer refunds can be constrained by registrar and registry rules. Domify will communicate the applicable status for the order.

Payment provider refunds

Where a payment provider requires a specific refund workflow, Domify may process the refund through that provider and record the resulting status against the transaction.

Need help?

Our support team can help with domains, hosting, security, email and account questions.

Contact Support